Trip.com & Ctrip Reviews Scraper
Extract hotel reviews from both Trip.com (international) and hotels.ctrip.com / 携程 (China) in a single run - with sub-ratings, owner responses, reviewer province, and English translation of Chinese reviews built in. The only Apify actor that reads both locales at once.
What you get
Each review row carries the overall rating and label, subRatings (cleanliness, location, service, facilities), the original text plus reviewTextTranslated for Chinese reviews, travel type, room name, check-in month, reviewer tier and province (Ctrip), owner responses with dates, and an LLM-ready markdownContent block. A per-hotel summary rolls up ratings and ORM signals.


Why this scraper
- Both locales in one run - mix trip.com and hotels.ctrip.com URLs freely - each is read natively and tagged by source.
- Chinese reviews, translated - reviewTextTranslated and an isMachineTranslated flag alongside the original - no extra translation step.
- Reviewer province on Ctrip - provincial ipLocation enables China-market guest segmentation no international tool offers.
- Owner responses & ORM signals - management replies with dates, recommendation rate, days-since-last-negative.
How much does it cost?
$4 per 1,000 reviews, pay-per-result, dropping to $2.50 per 1,000 on the Business tier. New Apify accounts get $5 free credit (~1,250 reviews).
How it works
Open the actor on Apify, paste your Trip.com and Ctrip URLs (or use the pre-filled example), click Start, and download results as JSON, CSV, Excel, or HTML - or pull them from the API on a schedule. Developer docs, field dictionary, and copy-paste snippets live in the GitHub repo.
Frequently asked questions
- Does it scrape both Trip.com and Ctrip?
- Yes, both in a single run - Trip.com's international reviews and Ctrip's (携程) mainland-China dataset, tagged by source, in one schema.
- Are Chinese reviews translated?
- Yes. Ctrip reviews include reviewTextTranslated and an isMachineTranslated flag alongside the original Chinese text.
- How much does it cost?
- $4 per 1,000 reviews pay-per-result, dropping to $2.50 per 1,000 on the Business tier.
- Do I need a login or API key?
- No. There is no public Trip.com/Ctrip reviews API; the actor extracts public pages with no login, cookies, or key.
Read the full guide: step-by-step tutorial → · 中文指南 →