Trip.com & Ctrip Reviews Scraper

Pay-per-result on Apify · no login, no API key

Extract hotel reviews from both Trip.com (international) and hotels.ctrip.com / 携程 (China) in a single run - with sub-ratings, owner responses, reviewer province, and English translation of Chinese reviews built in. The only Apify actor that reads both locales at once.

What you get

Each review row carries the overall rating and label, subRatings (cleanliness, location, service, facilities), the original text plus reviewTextTranslated for Chinese reviews, travel type, room name, check-in month, reviewer tier and province (Ctrip), owner responses with dates, and an LLM-ready markdownContent block. A per-hotel summary rolls up ratings and ORM signals.

Trip.com and Ctrip review output: sub-ratings, travel type, owner responses per review
Per-hotel summary combining Trip.com and Ctrip sources in one row

Why this scraper

How much does it cost?

$4 per 1,000 reviews, pay-per-result, dropping to $2.50 per 1,000 on the Business tier. New Apify accounts get $5 free credit (~1,250 reviews).

How it works

Open the actor on Apify, paste your Trip.com and Ctrip URLs (or use the pre-filled example), click Start, and download results as JSON, CSV, Excel, or HTML - or pull them from the API on a schedule. Developer docs, field dictionary, and copy-paste snippets live in the GitHub repo.

Frequently asked questions

Does it scrape both Trip.com and Ctrip?
Yes, both in a single run - Trip.com's international reviews and Ctrip's (携程) mainland-China dataset, tagged by source, in one schema.
Are Chinese reviews translated?
Yes. Ctrip reviews include reviewTextTranslated and an isMachineTranslated flag alongside the original Chinese text.
How much does it cost?
$4 per 1,000 reviews pay-per-result, dropping to $2.50 per 1,000 on the Business tier.
Do I need a login or API key?
No. There is no public Trip.com/Ctrip reviews API; the actor extracts public pages with no login, cookies, or key.

Try it free on Apify

Read the full guide: step-by-step tutorial → · 中文指南 →