FactDen

Fliggy Hotel Reviews Scraper

Pay-per-result on Apify · no login, no API key

Extract hotel reviews from Fliggy (飞猪), Alibaba's travel platform, in a single run - search by city name in any language or paste hotel URLs. Get ratings, review text, check-in dates, room types, reviewer province, a ready-made sentiment aspect-tag layer, and an LLM-ready markdown field. Fliggy's review corpus is huge - popular hotels carry tens of thousands of reviews.

What you get

Each review row carries the overall rating on Fliggy's native 1 to 5 scale, the original review text, the guest's checkInDate and roomName, reviewer basics (level, province via ipLocation), photo count, optional reply threads, readable aspect tags, and a self-contained markdownContent block for RAG. A per-hotel summary rolls up the aggregate rating, positive/negative counts, and sentiment aspect-tags with mention counts (for example 服务热心: 680, 交通便利: 572), plus star, address, phone and facilities.

Why this scraper

How much does it cost?

$4 per 1,000 reviews plus a $0.005 per-run start fee and $0.01 per hotel summary row, pay-per-result. New Apify accounts get free platform credit to validate end to end before any real spend. Reviews removed by your date or rating filters are not charged.

How it works

Open the actor on Apify, paste your Fliggy hotel URLs (for example https://www.fliggy.com/jiudian/detail/810100/10023497) or type city names like Hong Kong or Sanya, click Start, and download results as JSON, CSV, Excel, or HTML - or pull them from the API on a schedule. Developer docs, field dictionary, and copy-paste snippets live in the GitHub repo.

Frequently asked questions

Does Fliggy have a hotel reviews API?
No public one. This is the structured alternative - it returns the reviews the site shows as JSON or CSV, with no login.
Can I search without a hotel URL?
Yes. Type city names in any language (Hong Kong, 香港, Beijing, Sanya) and the actor discovers every hotel and pulls its reviews.
Do I need a login, API key or China proxy?
No. No public Fliggy reviews API; the actor extracts public data with no login, and any proxy works - a China IP is not required.
What languages are the reviews in?
Mostly Chinese, some multilingual; each row keeps the original text as shown on the page.

Try it free on Apify

Related: Trip.com & Ctrip Reviews Scraper → · Qunar Reviews Scraper → · Agoda Reviews Scraper →